Privacy Notice
1. Privacy at a Glance
General information
The following notes provide a simple overview of what happens to your personal data when you visit this website. Personal data are all data by which you can be personally identified. For detailed information on data protection, please refer to our privacy notice shown below this text.
2. Hosting
Cloudflare
We use the service "Cloudflare". Provider is Cloudflare Inc., 101 Townsend St., San Francisco, CA 94107, USA (hereinafter "Cloudflare"). Cloudflare provides a globally distributed content delivery network with DNS. Technically, the information transfer between your browser and our website is routed via Cloudflare's network. This enables Cloudflare to analyse the traffic between your browser and our website and to act as a filter between our servers and potentially malicious traffic from the internet. In doing so, Cloudflare may also use cookies or other technologies to recognise internet users; these are used solely for the purpose described here.
The use of Cloudflare is based on our legitimate interest in providing our web offering as reliably and securely as possible (Art. 6(1)(f) GDPR).
The data transfer to the USA is based on the Standard Contractual Clauses of the European Commission. Details can be found here: https://www.cloudflare.com/privacypolicy/.
Further information on security and data protection at Cloudflare can be found here: https://www.cloudflare.com/privacypolicy/.
This company is certified under the "EU-US Data Privacy Framework" (DPF). The DPF is an agreement between the European Union and the United States intended to ensure compliance with European data protection standards for data processing in the USA. Every company certified under the DPF commits to adhere to these data protection standards. Further information can be obtained from the provider at the following link: https://www.dataprivacyframework.gov/s/participant-search/participant-detail?contact=true&id=a2zt0000000GnZKAA0&status=ActiveJQUERY
JavaScript code from jquery.com (JSFoundation, Inc., Attn: Privacy Office, 1 Letterman Drive, San Francisco, CA 94129, USA) may be integrated on our pages.
The use of the JavaScript code from jquery.com is in the interest of an attractive and fast presentation of our online offers. This represents a legitimate interest within the meaning of Art. 6(1)(f) GDPR.
When you visit our pages, a direct connection is established between your browser and the servers of jquery.com. jquery.com thereby receives the information that you have visited our site with your IP address.
Further information on how JSFoundation handles user data can be found in the JSFoundation privacy notice at: https://js.foundation/about/governance/privacy-policy
3. General notes and mandatory information
Data protection
The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with statutory data protection regulations and this privacy notice.
When you use this website, various personal data are collected. Personal data are data by which you can be personally identified. This privacy notice explains which data we collect and what we use them for. It also explains how and for what purpose this happens.
We point out that data transmission on the Internet (e.g. when communicating by e-mail) may have security gaps. Comprehensive protection of data against access by third parties is not possible.
Note on the controller
The controller responsible for data processing on this website is:
session GmbH & Co. KG
Wiesenstraße 2-6
69190 Walldorf
Telephone: +49 6227 603 0
E-mail: info@session.de
The controller is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data (e.g. names, e-mail addresses or similar).
Retention period
Unless a more specific retention period is stated within this privacy notice, your personal data will remain with us until the purpose for data processing ceases to apply. If you assert a legitimate request for deletion or withdraw consent to data processing, your data will be deleted unless we have other legally permissible reasons for storing your personal data (e.g. tax or commercial retention periods); in the latter case, deletion will take place after these reasons no longer apply.
General information on the legal bases of data processing on this website
If you have consented to the processing of data, we process your personal data on the basis of Art. 6(1)(a) GDPR or Art. 9(2)(a) GDPR if special categories of data pursuant to Art. 9(1) GDPR are processed. In the event of an explicit consent to the transfer of personal data to third countries, data processing is also based on Art. 49(1)(a) GDPR. If you have consented to the storage of cookies or to access information on your end device (e.g. via device fingerprinting), the data processing is additionally based on § 25(1) TTDSG. Consent can be withdrawn at any time. If your data are necessary for the performance of a contract or for the implementation of pre-contractual measures, we process your data on the basis of Art. 6(1)(b) GDPR. Furthermore, we process your data if this is necessary to fulfil a legal obligation on the basis of Art. 6(1)(c) GDPR. Data processing may also be carried out on the basis of our legitimate interest pursuant to Art. 6(1)(f) GDPR. The specific legal bases applicable in individual cases are explained in the following paragraphs of this privacy notice.
Data protection officer
We have appointed a data protection officer for our company.
DEUDAT GmbH
Zehntenhofstr. 5b
65201 Wiesbaden
Telephone: +49 611 950008 40
E-mail: datenschutz@session.de
Website: https://www.deudat.de/home
Requests that are only intended for the data protection officer and not for the data protection team should be sent to session@deudat.de.
Withdrawal of your consent to data processing
Many data processing operations are only possible with your express consent. You can withdraw any consent you have already given at any time. The legality of the data processing carried out until the withdrawal remains unaffected by the withdrawal.
Right to object to data collection in specific cases and to direct marketing (Art. 21 GDPR)
If data processing is based on Art. 6(1)(e) or (f) GDPR, you may object at any time, for reasons arising from your particular situation, to the processing of your personal data; this also applies to profiling based on these provisions. You can find the respective legal basis on which a processing is based in this privacy notice. If you object, we will no longer process your affected personal data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves the establishment, exercise or defence of legal claims (objection pursuant to Art. 21(1) GDPR).
If your personal data are processed for the purpose of direct marketing, you have the right to object at any time to the processing of personal data concerning you for such marketing; this also applies to profiling to the extent that it is related to such direct marketing. If you object, your personal data will no longer be used for direct marketing purposes (objection pursuant to Art. 21(2) GDPR).
Right to lodge a complaint with the competent supervisory authority
In the event of violations of the GDPR, data subjects have a right of complaint to a supervisory authority, in particular in the Member State of their habitual residence, place of work or the place of the alleged infringement. The right to lodge a complaint does not affect any other administrative or judicial remedies.
Right to data portability
You have the right to receive data that we process automatically on the basis of your consent or in fulfilment of a contract, and to have them handed over to you or a third party in a common, machine-readable format. If you request the direct transfer of data to another controller, this will only be done insofar as it is technically feasible.
SSL or TLS encryption
This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or enquiries that you send to us as site operator. An encrypted connection can be recognised by the change in the browser address line from "http://" to "https://" and by the lock symbol in your browser line.
If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.
Encrypted payment transactions on this website
If, after conclusion of a paid contract, you are required to provide us with your payment data (e.g. account number for direct debit), this data is required for payment processing. Payment transactions using common payment methods (Visa/MasterCard, direct debit) are carried out exclusively via an encrypted SSL or TLS connection. An encrypted connection can be recognised by the change in the browser address line from "http://" to "https://" and by the lock symbol in your browser line. With encrypted communication, your payment data that you transmit to us cannot be read by third parties.
Access, deletion and correction
Under applicable law, you have the right at any time to obtain free information about the personal data stored about you, their origin and recipients and the purpose of data processing and, if applicable, a right to rectification or deletion of this data. For this purpose and for further questions on the subject of personal data, you can contact us at any time.
Right to restriction of processing
You have the right to request the restriction of the processing of your personal data. You can contact us at any time for this purpose. The right to restriction of processing exists in the following cases:
- If you contest the accuracy of your personal data stored with us, we generally need time to verify this. During the verification period you have the right to request restriction of the processing of your personal data.
- If the processing of your personal data was/ is unlawful, you may request restriction of data processing instead of deletion.
- If we no longer need your personal data, but you need them to assert, exercise or defend legal claims, you have the right to request restriction of the processing of your personal data instead of deletion.
- If you have objected pursuant to Art. 21(1) GDPR, a balance must be struck between your and our interests. As long as it is not yet clear whose interests prevail, you have the right to request restriction of the processing of your personal data.
- Your consent(s) or the withdrawal of your consent(s)
- Your IP address
- Information about your browser
- Information about your end device
- Time of your visit to the website
- Browser type and browser version
- Operating system used
- Referrer URL
- Hostname of the accessing computer
- Time of the server request
- IP address
If you have restricted the processing of your personal data, these data - apart from their storage - may only be processed with your consent or for the establishment, exercise or defence of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the European Union or of a Member State.
Objection to advertising e-mails
The use of contact details published in the legal notice obligation for sending unsolicited advertising and information materials is hereby opposed. The operators of the pages expressly reserve the right to take legal action in the event of the unsolicited sending of advertising information, such as spam e-mails.
4. Data collection on this website
Cookies
Our websites use so-called "cookies". Cookies are small text files and do not cause any damage to your end device. They are either stored temporarily for the duration of a session (session cookies) or permanently (persistent cookies) on your end device. Session cookies are automatically deleted after your visit. Persistent cookies remain stored on your end device until you delete them yourself or until your web browser automatically deletes them.
In some cases, cookies from third-party companies may also be stored on your end device when you visit our site (third-party cookies). These enable us or you to use certain services of the third-party company (e.g. cookies for the processing of payment services). Cookies have different functions. Many cookies are technically necessary because certain website functions would not function without them (e.g. the shopping cart function or the display of videos). Other cookies are used to evaluate user behaviour or to display advertising. Cookies that are necessary for the execution of the electronic communication process (necessary cookies) or for the provision of certain functions desired by you (functional cookies, e.g. for the shopping cart function) or to optimise the website (e.g. cookies to measure the web audience) are stored on the basis of Art. 6(1)(f) GDPR unless another legal basis is stated. The website operator has a legitimate interest in storing cookies for the technically error-free and optimised provision of its services. If consent to the storage of cookies has been requested, the storage of the respective cookies takes place exclusively on the basis of this consent (Art. 6(1)(a) GDPR and § 25(1) TTDSG); consent can be withdrawn at any time.
You can set your browser so that you are informed about the setting of cookies and only allow cookies on a case-by-case basis, exclude the acceptance of cookies for certain cases or in general and activate the automatic deletion of cookies when closing the browser. Disabling cookies may limit the functionality of this website.
Where third-party cookies or cookies used for analysis purposes are used, we will inform you separately about this in the context of this privacy notice and, if necessary, request your consent.
Consent with Usercentrics
This website uses the consent technology of Usercentrics to obtain your consent to the storage of certain cookies on your end device or to the use of certain technologies and to document them in a data protection-compliant manner. Provider of this technology is Usercentrics GmbH, Sendlinger Straße 7, 80331 Munich, Website: https://usercentrics.com/de/ (hereinafter "Usercentrics").
When you enter our website, the following personal data are transmitted to Usercentrics:
In addition, Usercentrics stores a cookie in your browser to be able to assign the consents you have given or their withdrawal. The data collected in this way are stored until you ask us to delete them, delete the Usercentrics cookie yourself or the purpose for data storage ceases to apply. Mandatory statutory retention obligations remain unaffected.
The use of Usercentrics is intended to obtain the legally required consents for the use of certain technologies. The legal basis for this is Art. 6(1)(c) GDPR.
Order processing
We have concluded a contract for order processing (AVV) for the use of the above-mentioned service. This is a contract required by data protection law which ensures that the provider processes the personal data of our website visitors only on our instructions and in compliance with the GDPR.
Server log files
The provider of the pages collects and stores information automatically in so-called server log files which your browser automatically transmits to us. These are:
A merging of this data with other data sources will not be carried out. The collection of this data is based on Art. 6(1)(f) GDPR. The website operator has a legitimate interest in the technically error-free presentation and optimisation of its website – for this purpose the server log files must be recorded.
Enquiry by e-mail, telephone, fax or contact form
If you contact us by e-mail, telephone, fax or via the contact form, your enquiry including all resulting personal data (name, enquiry) will be stored and processed by us for the purpose of processing your request. We will not pass on this data without your consent.
The processing of this data is carried out on the basis of Art. 6(1)(b) GDPR if your enquiry is related to the fulfilment of a contract or is necessary for the performance of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective handling of enquiries addressed to us (Art. 6(1)(f) GDPR) or on your consent (Art. 6(1)(a) GDPR) if this has been requested. The data you send us by contact enquiries will remain with us until you ask us to delete them, withdraw your consent to storage or the purpose for data storage no longer applies (e.g. after completion of processing your request). Mandatory statutory provisions – in particular statutory retention periods – remain unaffected. Registration on this website You can register on this website to use additional functions on the site. The data you enter for this purpose will only be used for the purpose of using the respective offer or service for which you have registered.
The mandatory details requested during registration must be provided in full. Otherwise we will reject the registration. For important changes, for example to the scope of the offer or for technically necessary changes, we will use the e-mail address provided during registration to inform you in this way. The processing of the data entered during registration is carried out for the purpose of carrying out the user relationship established by the registration and, if necessary, to initiate further contracts (Art. 6(1)(b) GDPR). The data collected during registration will be stored by us as long as you are registered on this website and will then be deleted. Statutory retention periods remain unaffected.
5. Analysis tools and advertising
Google Tag Manager
We use Google Tag Manager. Provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.
Google Tag Manager is a tool that allows us to embed tracking or analytics tools and other technologies on our website. Google Tag Manager itself does not create user profiles, does not store cookies and does not perform any independent analyses. It only serves to manage and deliver the tools embedded through it. However, Google Tag Manager does collect your IP address, which can also be transferred to Google's parent company in the United States.
The use of Google Tag Manager is based on Art. 6(1)(f) GDPR. The website operator has a legitimate interest in a quick and uncomplicated integration and management of various tools on its website. If a corresponding consent has been requested, processing is carried out exclusively on the basis of Art. 6(1)(a) GDPR and § 25(1) TTDSG, insofar as the consent covers the storage of cookies or the access to information on the user's end device (e.g. device fingerprinting) within the meaning of the TTDSG. Consent can be withdrawn at any time.
This company is certified under the "EU-US Data Privacy Framework" (DPF). The DPF is an agreement between the European Union and the United States intended to ensure compliance with European data protection standards for data processing in the USA. Every company certified under the DPF commits to adhere to these data protection standards. Further information can be obtained from the provider at the following link: https://www.dataprivacyframework.gov/s/participant-search/participant-detail?contact=true&id=a2zt000000001L5AAI&status=Active
Google Analytics
This website uses functions of the web analytics service Google Analytics. Provider is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.
Google Analytics enables the website operator to analyse the behaviour of website visitors. The website operator receives various usage data, such as page views, dwell time, operating systems used and the origin of the user. These data may be compiled by Google into a profile that is assigned to the respective user or their device.
In addition, we may use Google Analytics to record your mouse and scroll movements and clicks. Furthermore, Google Analytics uses various modelling approaches to supplement the datasets collected and applies machine learning technologies in data analysis.
Google Analytics uses technologies that enable the recognition of the user for the purpose of analysing user behaviour (e.g. cookies or device fingerprinting). The information Google collects about your use of this website is usually transferred to and stored on a Google server in the USA.
The use of this service is based on your consent pursuant to Art. 6(1)(a) GDPR and § 25(1) TTDSG. Consent can be withdrawn at any time. The data transfer to the USA is based on the Standard Contractual Clauses of the European Commission. Details can be found here:https://privacy.google.com/businesses/controllerterms/mccs/.
This company is certified under the "EU-US Data Privacy Framework" (DPF). The DPF is an agreement between the European Union and the United States intended to ensure compliance with European data protection standards for data processing in the USA. Every company certified under the DPF commits to adhere to these data protection standards. Further information can be obtained from the provider at the following link: https://www.dataprivacyframework.gov/s/participant-search/participant-detail?contact=true&id=a2zt000000001L5AAI&status=Active
IP anonymisation
We have activated the IP anonymisation function on this website. As a result, Google shortens your IP address within member states of the European Union or in other contracting states of the Agreement on the European Economic Area before transmission to the USA. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services related to website and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.
Browser add-on
You can prevent Google from collecting and processing your data by downloading and installing the browser add-on available at the following link: https://tools.google.com/dlpage/gaoptout?hl=de.
More information on how Google Analytics handles user data can be found in Google's privacy notice: https://support.google.com/analytics/answer/6004245?hl=de.
Order processing
We have concluded a contract for order processing with Google and fully implement the strict requirements of the German data protection authorities when using Google Analytics.
Demographic characteristics with Google Analytics
This website uses the "demographic characteristics" function of Google Analytics to show website visitors adverts within the Google advertising network that are suitable for them. This enables reports to be created that contain statements about the age, gender and interests of website visitors. These data come from interest-based advertising from Google as well as from visitor data from third parties. These data cannot be assigned to a specific person. You can disable this function at any time via the ad settings in your Google account or generally prohibit the collection of your data by Google Analytics as described in the section "Objection to data collection".
Google Analytics E-Commerce Tracking
This website uses the "E-Commerce Tracking" function of Google Analytics. With the help of E-Commerce Tracking, the website operator can analyse the purchasing behaviour of website visitors in order to improve their online marketing campaigns. Information such as orders placed, average order values, shipping costs and the time from viewing to purchase of a product are recorded. These data can be aggregated by Google under a transaction ID that is assigned to the respective user or their device.
Retention period
Data stored by Google on a user and event level that is linked to cookies, user identifiers (e.g. User ID) or advertising IDs (e.g. DoubleClick cookies, Android advertising ID) will be anonymised or deleted after 14 months. Details can be found at the following link: https://support.google.com/analytics/answer/7667196?hl=de
Clarity
This website uses Clarity. Provider is Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399 (USA), https://docs.microsoft.com/en-us/clarity/ (hereinafter "Clarity").
Clarity is a tool for analysing user behaviour on this website. Clarity records in particular mouse movements and creates a graphical representation of which parts of the website users scroll to most frequently (heatmaps). Clarity can also record sessions so that we can watch page usage in the form of videos. We also receive information about general user behaviour on our website.
Clarity uses technologies that enable recognition of the user for the purpose of analysing user behaviour (e.g. cookies or device fingerprinting). Your personal data are stored on Microsoft's servers (Microsoft Azure Cloud Service) in the USA.
The use of Clarity is based on Art. 6(1)(f) GDPR. The website operator has a legitimate interest in effective user analysis. If a corresponding consent has been requested, processing is carried out exclusively on the basis of Art. 6(1)(a) GDPR and § 25(1) TTDSG, insofar as the consent covers the storage of cookies or the access to information on the user's end device (e.g. device fingerprinting) within the meaning of the TTDSG. Consent can be withdrawn at any time. Further details on Clarity's data protection can be found here: https://docs.microsoft.com/en-us/clarity/faq.
This company is certified under the "EU-US Data Privacy Framework" (DPF). The DPF is an agreement between the European Union and the United States intended to ensure compliance with European data protection standards for data processing in the USA. Every company certified under the DPF commits to adhere to these data protection standards. Further information can be obtained from the provider at the following link: https://www.dataprivacyframework.gov/s/participant-search/participant-detail?id=a2zt0000000KzNaAAK&status=Active .
Order processing
We have concluded a contract for order processing (AVV) with the above-mentioned provider. This is a contract required by data protection law which ensures that the provider processes the personal data of our website visitors only on our instructions and in compliance with the GDPR.
Google Ads
The website operator uses Google Ads. Google Ads is an online advertising programme of Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.
Google Ads enables us to display ads in the Google search engine or on third-party websites when the user enters certain search terms on Google (keyword targeting). Furthermore, targeted ads can be shown based on the user data available to Google (e.g. location data and interests) (audience targeting). As the website operator, we can quantitatively evaluate these data by analysing, for example, which search terms triggered our adverts and how many adverts led to corresponding clicks.
The use of this service is based on your consent pursuant to Art. 6(1)(a) GDPR and § 25(1) TTDSG. Consent can be withdrawn at any time. The data transfer to the USA is based on the Standard Contractual Clauses of the European Commission. Details can be found here: https://policies.google.com/privacy/frameworks and https://privacy.google.com/businesses/controllerterms/mccs/ .
This company is certified under the "EU-US Data Privacy Framework" (DPF). The DPF is an agreement between the European Union and the United States intended to ensure compliance with European data protection standards for data processing in the USA. Every company certified under the DPF commits to adhere to these data protection standards. Further information can be obtained from the provider at the following link: https://www.dataprivacyframework.gov/s/participant-search/participant-detail?contact=true&id=a2zt000000001L5AAI&status=Active.
Google Ads Remarketing
This website uses the functions of Google Ads Remarketing. Provider is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.
With Google Ads Remarketing, we can assign people who interact with our online offering to certain audiences in order to subsequently show them interest-based advertising within the Google advertising network (remarketing or retargeting).
In addition, audiences created with Google Ads Remarketing can be linked to Google's cross-device functions. In this way, interest-based, personalised advertising messages that were tailored to you on one device (e.g. mobile phone) based on your previous usage and surfing behaviour can also be shown on another of your devices (e.g. tablet or PC).
If you have a Google account, you can opt out of personalised advertising at the following link: https://www.google.com/settings/ads/onweb/.
The use of this service is based on your consent pursuant to Art. 6(1)(a) GDPR and § 25(1) TTDSG. Consent can be withdrawn at any time.
Further information and the privacy policy can be found in Google's privacy statement at: https://policies.google.com/technologies/ads?hl=de.
This company is certified under the "EU-US Data Privacy Framework" (DPF). The DPF is an agreement between the European Union and the United States intended to ensure compliance with European data protection standards for data processing in the USA. Every company certified under the DPF commits to adhere to these data protection standards. Further information can be obtained from the provider at the following link: https://www.dataprivacyframework.gov/s/participant-search/participant-detail?contact=true&id=a2zt000000001L5AAI&status=Active.
Google Conversion Tracking
This website uses Google Conversion Tracking. Provider is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.
With Google Conversion Tracking, Google and we can determine whether the user performed certain actions. For example, we can evaluate which buttons on our website were clicked how often and which products were viewed or purchased particularly often. This information is used to create conversion statistics. We learn the total number of users who clicked on our ads and which actions they performed. We do not receive information that would allow us to personally identify the user. Google itself uses cookies or comparable recognition technologies for identification.
The use of this service is based on your consent pursuant to Art. 6(1)(a) GDPR and § 25(1) TTDSG. Consent can be withdrawn at any time.
More information on Google Conversion Tracking can be found in Google's privacy policy: https://policies.google.com/privacy?hl=de.
This company is certified under the "EU-US Data Privacy Framework" (DPF). The DPF is an agreement between the European Union and the United States intended to ensure compliance with European data protection standards for data processing in the USA. Every company certified under the DPF commits to adhere to these data protection standards. Further information can be obtained from the provider at the following link: https://www.dataprivacyframework.gov/s/participant-search/participant-detail?contact=true&id=a2zt000000001L5AAI&status=Active.
Google DoubleClick
This website uses functions of Google DoubleClick. Provider is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland (hereinafter "DoubleClick").
DoubleClick is used to display interest-based advertisements to you across the Google advertising network. The advertisements can be targeted to the interests of the respective viewer using DoubleClick. For example, our advertising can be displayed in Google search results or in advertising banners associated with DoubleClick.
In order to display interest-based advertising to users, DoubleClick must recognise the respective viewer and be able to assign the websites they have visited, clicks and other information about user behaviour. For this purpose, DoubleClick uses cookies or comparable recognition technologies (e.g. device fingerprinting). The information collected is compiled into a pseudonymous user profile in order to display interest-based advertising to the user concerned.
The use of this service is based on your consent pursuant to Art. 6(1)(a) GDPR and § 25(1) TTDSG. Consent can be withdrawn at any time.
Further information on how to object to the ads displayed by Google can be found at the following links: https://policies.google.com/technologies/ads and https://adssettings.google.com/authenticated.
This company is certified under the "EU-US Data Privacy Framework" (DPF). The DPF is an agreement between the European Union and the United States intended to ensure compliance with European data protection standards for data processing in the USA. Every company certified under the DPF commits to adhere to these data protection standards. Further information can be obtained from the provider at the following link: https://www.dataprivacyframework.gov/s/participant-search/participant-detail?contact=true&id=a2zt000000001L5AAI&status=Active
Meta Pixel (formerly Facebook Pixel)
This website uses Facebook/Meta pixel tracking to measure visitor conversions. The provider of this service is Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland. According to Facebook, the collected data are also transferred to the USA and to other third countries.
This allows the behaviour of site visitors to be tracked after they have been redirected to the provider's website via a click on a Facebook advertisement. This makes it possible to evaluate the effectiveness of Facebook adverts for statistical and market research purposes and to optimise future advertising measures.
The collected data are anonymous to us as the operator of this website; we cannot draw conclusions about the identity of users. However, the data are stored and processed by Facebook so that a connection to the respective user profile is possible and Facebook can use the data for its own advertising purposes in accordance with the Facebook Data Use Policy (https://de-de.facebook.com/about/privacy/). This enables Facebook to display ads on Facebook pages as well as outside of Facebook. This use of the data cannot be influenced by us as the site operator.
The use of this service is based on your consent pursuant to Art. 6(1)(a) GDPR and § 25(1) TTDSG. Consent can be withdrawn at any time.
To the extent that personal data collected on our website by means of the tool described here are transmitted to Facebook, we and Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland, are jointly responsible for this data processing (Art. 26 GDPR). The joint responsibility is limited exclusively to the collection of the data and their transmission to Facebook. The subsequent processing carried out by Facebook after the transmission is not part of the joint responsibility. The obligations incumbent upon us jointly have been recorded in a joint processing addendum. You can find the wording of the agreement at: https://www.facebook.com/legal/controller_addendum. According to this agreement, we are responsible for providing the data protection information when using the Facebook tool and for the data protection-compliant implementation of the tool on our website. Facebook is responsible for the data security of the Facebook products. Data subject rights (e.g. requests for information) regarding data processed by Facebook can be asserted directly with Facebook. If you assert the data subject rights with us, we are obliged to forward them to Facebook.
The data transfer to the USA is based on the Standard Contractual Clauses of the European Commission. Details can be found here: https://www.facebook.com/legal/EU_data_transfer_addendum and https://de-de.facebook.com/help/566994660333381.
This company is certified under the "EU-US Data Privacy Framework" (DPF). The DPF is an agreement between the European Union and the United States intended to ensure compliance with European data protection standards for data processing in the USA. Every company certified under the DPF commits to adhere to these data protection standards. Further information can be obtained from the provider at the following link: https://www.dataprivacyframework.gov/s/participant-search/participant-detail?contact=true&id=a2zt0000000GnywAAC&status=Active
You can find further information on protecting your privacy in Facebook's privacy notice: https://de-de.facebook.com/about/privacy/.
You can also disable the remarketing function "Custom Audiences" in the ad settings under https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen. You must be logged into Facebook to do so.
If you do not have a Facebook account, you can disable usage-based advertising from Facebook on the website of the European Interactive Digital Advertising Alliance: http://www.youronlinechoices.com/de/praferenzmanagement/.
Trusted Shops
We work with Trusted Shops GmbH, Subbelrather Str. 15c, 50823 Cologne to evaluate our products and services as well as the online shopping experience.
If you have enabled the corresponding checkbox or clicked the "Rate later" button, we transmit your email address to Trusted Shops GmbH for the purpose of reminding you to submit a review of your purchase so that they can remind you by e-mail to leave a review.
Further information on how Trusted Shops handles user data can be found in Trusted Shops' privacy notice at: https://www.trustedshops.de/impressum-datenschutz/#datenschutz.
The legal basis for using the review reminder is Art. 6(1)(a) GDPR.
We use the review function to analyse the use of our webshop and to improve it regularly. From the statistics obtained, we can improve our offer and make it more interesting for you as a user.
The data are deleted as soon as they are no longer required to achieve the purpose for which they were collected. The user's e-mail address is therefore stored for this purpose until a review has been submitted or a withdrawal occurs.
Your consent given by activating the checkbox or clicking the "Rate later" button can be withdrawn at any time by sending us a message or directly to Trusted Shops with effect for the future. Withdrawal does not affect the lawfulness of the processing carried out on the basis of the consent prior to withdrawal. If you withdraw your consent, we will delete or have these data deleted and will no longer send you reminder e-mails.
Microsoft Advertising
We use Microsoft Advertising, an advertising service from Microsoft Corporation, to run targeted advertising for our products and services. Microsoft Advertising uses cookies and similar technologies to collect information about your activities on our website and to present relevant ads to you on other websites and platforms. Personally identifiable information such as your name, address or e-mail address is not collected.
The collected data are used solely to better understand your interest in our products and services and to show you relevant advertising. You can object to data collection by Microsoft Advertising at any time by adjusting your browser settings or by using Microsoft Advertising's opt-out option.
The legal basis for the use of the review reminder is Art. 6(1)(a) GDPR.
The privacy notice can be found here https://about.ads.microsoft.com/de-de/policies/legal-privacy-and-security.
6. Social media
Data processing by social networks
We maintain publicly accessible profiles on social networks. The social networks we use in detail are listed below.
Social networks such as Facebook, Twitter etc. can usually analyse your user behaviour extensively when you visit their website or a website with integrated social media content (e.g. like buttons or advertising banners). Visiting our social media presences triggers numerous data protection-relevant processing operations.
In detail:
If you are logged into your social media account and visit our social media presence, the operator of the social media portal can attribute this visit to your user account. Your personal data may also be collected even if you are not logged in or do not have an account with the respective social media portal. Such data collection takes place, for example, via cookies stored on your end device or by capturing your IP address.
With the help of the data collected in this way, the operators of the social media portals can create user profiles in which your preferences and interests are stored. In this way, interest-based advertising can be displayed to you inside and outside the respective social media presence. If you have an account with the respective social network, interest-based advertising can be displayed on all devices on which you are or have been logged in.
Please also note that we cannot trace all processing processes on the social media portals. Depending on the provider, further processing operations may therefore be carried out by the operators of the social media portals. For details, please refer to the terms of use and privacy policies of the respective social media portals.
Legal basis
Our social media appearances are intended to ensure as comprehensive a presence on the Internet as possible. This constitutes a legitimate interest within the meaning of Art. 6(1)(f) GDPR. The analysis processes initiated by the social networks may be based on different legal bases, which are to be specified by the operators of the social networks (e.g. consent within the meaning of Art. 6(1)(a) GDPR).
Responsible party and assertion of rights
If you visit one of our social media presences (e.g. Facebook), we are jointly responsible with the operator of the social media platform for the data processing operations triggered by this visit. You can generally assert your rights (information, rectification, deletion, restriction of processing, data portability and complaint) both against us and against the operator of the respective social media portal (e.g. Facebook).
Please note that despite the joint responsibility with the social media portal operators, we do not have full influence over the data processing operations of the social media portals. Our options are largely determined by the corporate policy of the respective provider.
Retention period
The data directly collected by us via the social media presence are deleted from our systems as soon as you ask us to delete them, withdraw your consent to storage or the purpose for data storage ceases to apply. Stored cookies remain on your end device until you delete them. Mandatory statutory provisions – in particular retention periods – remain unaffected. We have no influence on the retention period of your data that is stored by the operators of the social networks for their own purposes. For details, please contact the operators of the social networks directly (e.g. in their privacy notices, see below).
Social networks in detail:
Facebook
We have a profile on Facebook. Provider of this service is Facebook Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland. According to Facebook, the data collected are also transferred to the USA and to other third countries. We have concluded an agreement on joint processing (Controller Addendum) with Facebook. This agreement specifies which data processing operations we and Facebook are each responsible for when you visit our Facebook page. You can view this agreement at the following link: https://www.facebook.com/legal/terms/page_controller_addendum.
The data transfer to the USA is based on the Standard Contractual Clauses of the European Commission. Details can be found here: https://www.facebook.com/legal/EU_data_transfer_addendum and https://de-de.facebook.com/help/566994660333381.
Details can be found in Facebook's privacy notice: https://www.facebook.com/about/privacy/.
Twitter
We use the microblogging service Twitter. Provider is Twitter International Company, One Cumberland Place, Fenian Street, Dublin 2, D02 AX07, Ireland.
You can adjust your Twitter privacy settings yourself in your user account. Click the following link and log in: https://twitter.com/personalization.
The data transfer to the USA is based on the Standard Contractual Clauses of the European Commission. Details can be found here: https://gdpr.twitter.com/en/controller-to-controller-transfers.html.
Details can be found in Twitter's privacy notice: https://twitter.com/de/privacy.
Instagram
We have a profile on Instagram. Provider is Instagram Inc., 1601 Willow Road, Menlo Park, CA, 94025, USA.
The data transfer to the USA is based on the Standard Contractual Clauses of the European Commission. Details can be found here: https://www.facebook.com/legal/EU_data_transfer_addendum, https://help.instagram.com/519522125107875 and https://de-de.facebook.com/help/566994660333381.
Details on how they handle your personal data can be found in Instagram's privacy notice: https://help.instagram.com/519522125107875.
YouTube
We have a profile on YouTube. Provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. Details on how they handle your personal data can be found in YouTube's privacy notice: https://policies.google.com/privacy?hl=de.
7. Newsletter
Newsletter data
If you would like to receive the newsletter offered on the website, we need an e-mail address from you and information that allows us to verify that you are the owner of the specified e-mail address and agree to receive the newsletter. No further data are collected or only on a voluntary basis. For the processing of the newsletter we use newsletter service providers described below.
Agillic
This website uses Agillic for sending newsletters. Provider is Agillic A/S, Masnedøgade 22, 2100 Copenhagen Ø., Denmark (hereinafter "Agillic"). Agillic is a service that organises and analyses newsletter dispatch. The data you enter to receive the newsletter (e.g. e-mail address) are stored on Agillic's servers.
Data analysis by Agillic
Newsletters sent by us via Agillic enable us to analyse the behaviour of the newsletter recipients. Among other things, it can be analysed how many recipients opened the newsletter message and how often which link in the newsletter was clicked. With the help of so-called conversion tracking, it can also be analysed whether a predefined action (e.g. purchase of a product on this website) occurred after clicking the link in the newsletter.
Data processing is based on your consent (Art. 6(1)(a) GDPR). You can withdraw this consent at any time by unsubscribing from the newsletter. The lawfulness of the data processing carried out until the withdrawal remains unaffected by the withdrawal.
If you do not want analysis by Agillic, you must unsubscribe from the newsletter. We provide an appropriate link in each newsletter message for this purpose.
The data you have provided for the purpose of receiving the newsletter will be stored by us until you unsubscribe from the newsletter with us or the newsletter service provider and will be deleted from the newsletter distribution list after unsubscribing. Data that have been stored for other purposes remain unaffected.
After you unsubscribe from the newsletter distribution list, your e-mail address will be stored by us or the newsletter service provider in a blacklist, if this is necessary to prevent future mailings. The data from the blacklist are used only for this purpose and are not merged with other data. This serves both your interest and our interest in complying with the statutory requirements when sending newsletters (legitimate interest within the meaning of Art. 6(1)(f) GDPR). The storage in the blacklist is not limited in time. You can object to the storage if your interests outweigh our legitimate interest.
For more information, please refer to Agillic's privacy policy: https://agillic.com/de/datenschutzhinweise/
We have concluded a contract for order processing (AVV) for the use of the above-mentioned service. This is a contract required by data protection law which ensures that the provider processes the personal data of our website visitors only on our instructions and in compliance with the GDPR.
Legal basis
Data processing is based on your consent (Art. 6(1)(a) GDPR). You can withdraw this consent at any time. The lawfulness of the data processing carried out until the withdrawal remains unaffected by the withdrawal.
Retention period
The data you have provided for the purpose of receiving the newsletter will be stored by us until you unsubscribe from the newsletter with us or the newsletter service provider and will be deleted from the newsletter distribution list after unsubscribing. Data that have been stored for other purposes remain unaffected.
After you unsubscribe from the newsletter distribution list, your e-mail address will be stored by us or the newsletter service provider in a blacklist to prevent future mailings. The data from the blacklist are used only for this purpose and are not merged with other data. This serves both your interest and our interest in complying with the statutory requirements when sending newsletters (legitimate interest within the meaning of Art. 6(1)(f) GDPR). The storage in the blacklist is not limited in time. You can object to the storage if your interests outweigh our legitimate interest. For more information, please refer to the security information from Rapidmail at: https://www.rapidmail.de/datensicherheit.
We have concluded an order processing contract (AVV) with the above-mentioned provider. This is a contract required by data protection law which ensures that the provider processes the personal data of our website visitors only on our instructions and in compliance with the GDPR.
8. Plugins and tools
YouTube with enhanced privacy
This website embeds YouTube videos. The operator of the pages is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.
We use YouTube in enhanced privacy mode. According to YouTube, this mode ensures that YouTube does not store information about visitors to this website before they watch the video. However, the sharing of data with YouTube partners is not necessarily excluded by the enhanced privacy mode. Thus, YouTube establishes a connection to the Google DoubleClick network regardless of whether you watch a video.
As soon as you start a YouTube video on this website, a connection is established to YouTube's servers. The YouTube server is informed which of our pages you have visited.
If you are logged into your YouTube account, you allow YouTube to directly assign your surfing behaviour to your personal profile. You can prevent this by logging out of your YouTube account. Furthermore, after starting a video, YouTube may store various cookies on your end device or use comparable recognition technologies (e.g. device fingerprinting). In this way, YouTube can obtain information about visitors to this website. This information is used, inter alia, to compile video statistics, improve user-friendliness and to prevent fraud attempts. If a YouTube video is started, further data processing operations may be triggered that are beyond our control. The use of YouTube is in the interest of an attractive presentation of our online offers. This constitutes a legitimate interest within the meaning of Art. 6(1)(f) GDPR. If a corresponding consent has been requested, processing is carried out exclusively on the basis of Art. 6(1)(a) GDPR and § 25(1) TTDSG, insofar as the consent covers the storage of cookies or the access to information on the user's end device (e.g. device fingerprinting) within the meaning of the TTDSG. Consent can be withdrawn at any time.
Further information about data protection at YouTube can be found in their privacy notice at: https://policies.google.com/privacy?hl=de.
This company is certified under the "EU-US Data Privacy Framework" (DPF). The DPF is an agreement between the European Union and the United States intended to ensure compliance with European data protection standards for data processing in the USA. Every company certified under the DPF commits to adhere to these data protection standards. Further information can be obtained from the provider at the following link: https://www.dataprivacyframework.gov/s/participant-search/participant-detail?contact=true&id=a2zt000000001L5AAI&status=Active
Google Maps
This site uses the Google Maps mapping service. Provider is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.
To use the functions of Google Maps, it is necessary to store your IP address. This information is usually transmitted to a Google server in the USA and stored there. The provider of this site has no influence on this data transfer. When Google Maps is activated, Google may use Google Web Fonts for uniform display of fonts. When calling up Google Maps, your browser loads the required web fonts into its browser cache to display texts and fonts correctly. The use of Google Maps is in the interest of an attractive presentation of our online offers and to make it easy to find the places we have listed on the website. This constitutes a legitimate interest within the meaning of Art. 6(1)(f) GDPR. If a corresponding consent has been requested, processing is carried out exclusively on the basis of Art. 6(1)(a) GDPR and § 25(1) TTDSG, insofar as the consent covers the storage of cookies or the access to information on the user's end device (e.g. device fingerprinting) within the meaning of the TTDSG. Consent can be withdrawn at any time.
The data transfer to the USA is based on the Standard Contractual Clauses of the European Commission. Details can be found here: https://privacy.google.com/businesses/gdprcontrollerterms/ and https://privacy.google.com/businesses/gdprcontrollerterms/sccs/.
More information on handling user data can be found in Google's privacy notice: https://policies.google.com/privacy?hl=de.
This company is certified under the "EU-US Data Privacy Framework" (DPF). The DPF is an agreement between the European Union and the United States intended to ensure compliance with European data protection standards for data processing in the USA. Every company certified under the DPF commits to adhere to these data protection standards. Further information can be obtained from the provider at the following link: https://www.dataprivacyframework.gov/s/participant-search/participant-detail?contact=true&id=a2zt000000001L5AAI&status=Active
Google reCAPTCHA
To prevent spam and other unwanted activities, we use Google reCAPTCHA on our website. Google reCAPTCHA is a service of Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland ("Google").
When our website is called up, your IP address is transmitted to Google. Google uses this IP address to determine your geographical origin. In addition, your behaviour on our website is analysed. This is necessary to determine whether it is a bot or a human.
The processing of this data is carried out by Google on servers in the USA. However, Google has committed to processing the personal data of users from the EU and the EEA in accordance with the requirements of the GDPR.
The data are stored by Google for a period of 6 months and then deleted.
This company is certified under the "EU-US Data Privacy Framework" (DPF). The DPF is an agreement between the European Union and the United States intended to ensure compliance with European data protection standards for data processing in the USA. Every company certified under the DPF commits to adhere to these data protection standards. Further information can be obtained from the provider at the following link: https://www.dataprivacyframework.gov/s/participant-search/participant-detail?contact=true&id=a2zt000000001L5AAI&status=Active
Userlike with enhanced privacy mode
We use Userlike (hereinafter: "Userlike") to process user enquiries via our support channels or via live chat systems. Provider is Userlike UG (limited liability), Probsteigasse 44 – 46, 50670 Cologne.
Messages you send to us may be stored in the Userlike ticketing system or answered by our staff in the live chat. When you communicate with us via Userlike, we and Userlike store, among other things, your name and email address if you have provided them and your chat histories. These data are compiled into a profile. Messages addressed to us remain with us until you request deletion or the purpose for data storage ceases to apply (e.g. after your enquiry has been processed). Mandatory statutory provisions – in particular statutory retention periods – remain unaffected.
The use of Userlike is based on Art. 6(1)(f) GDPR. We have a legitimate interest in processing your enquiries as quickly, reliably and efficiently as possible. If a corresponding consent has been requested, processing is carried out exclusively on the basis of Art. 6(1)(a) GDPR and § 25(1) TTDSG, insofar as the consent covers the storage of cookies or the access to information on the user's end device (e.g. device fingerprinting) within the meaning of the TTDSG. Consent can be withdrawn at any time.
Userlike is based in the European Union but uses Amazon Web Services' servers, so your data may also be transferred to the USA.
Further information can be found in Userlike's privacy notices: https://www.userlike.com/de/data-privacy and https://www.userlike.com/de/blog/live-chat-software-datenschutz-dsgvo. We have concluded a contract for order processing (AVV) with the above-mentioned provider. This is a contract required by data protection law which ensures that the provider processes the personal data of our website visitors only on our instructions and in compliance with the GDPR.
9. Online marketing and affiliate programmes
Affiliate programmes on this website
The website operator participates in affiliate partner programmes. If you click on an advert on our website that participates in the partner programme and subsequently carry out a transaction (e.g. a purchase), we receive a commission from our affiliate partners. For this purpose, it is necessary for our affiliate partners to identify you and to be able to trace that you came to the respective product via the advert placed on our site and completed the predefined transaction. For this purpose, our affiliate partners use cookies or comparable recognition technologies (e.g. device fingerprinting).
The storage and analysis of the data is carried out on the basis of Art. 6(1)(f) GDPR. The website operator has a legitimate interest in the correct calculation of its affiliate commissions. If a corresponding consent has been requested (e.g. consent to the storage of cookies), processing is carried out exclusively on the basis of Art. 6(1)(a) GDPR and § 25(1) TTDSG, insofar as the consent covers the storage of cookies or the access to information on the user's end device (e.g. device fingerprinting) within the meaning of the TTDSG. Consent can be withdrawn at any time.
We participate in the following affiliate programmes:
AWIN
Operator of the affiliate network is AWIN AG, Eichhornstraße 3, 10785 Berlin (hereinafter: "AWIN"). We are jointly responsible with AWIN and, if applicable, with the advertiser for the data processing in connection with the partner programme. The obligations incumbent upon us jointly have been recorded in a joint processing agreement. According to this agreement, as a data subject you can contact any of the controllers with your concerns. The controller addressed first will answer your request. Each controller independently provides the necessary privacy information pursuant to Arts. 13, 14 and 26 GDPR and takes the required measures to protect personal data and to comply with the other GDPR provisions in its company. The joint processing agreement can be accessed in AWIN's terms and conditions at the following link: https://s3.amazonaws.com/docs.awin.com/Legal/Publisher+Terms/2020/DE+Publisher+Terms+GDPR+Annex.pdf.
10. eCommerce and payment providers
Processing of data (customer and contract data)
We collect, process and use personal data only to the extent that it is necessary for establishing, shaping or changing the contractual relationship (inventory data). This is done on the basis of Art. 6(1)(b) GDPR, which permits the processing of data for the fulfilment of a contract or pre-contractual measures. Personal data about the use of this website (usage data) are only collected, processed and used insofar as this is necessary to enable or bill the user for using the service. The collected customer data will be deleted after completion of the order or termination of the business relationship. Statutory retention periods remain unaffected.
Data transfer in the case of contract conclusion for online shops, merchants and goods shipment
We only transmit personal data to third parties if this is necessary for contract processing, for example to companies entrusted with delivery of the goods or the credit institution commissioned with payment processing. Further transfer of the data will not take place or will only occur if you have expressly consented to the transfer. Your data will not be passed on to third parties without your express consent, e.g. for advertising purposes. The basis for data processing is Art. 6(1)(b) GDPR, which permits processing of data for the fulfilment of a contract or pre-contractual measures.
Data transfer in the case of contract conclusion for services and digital content
We only transmit personal data to third parties if this is necessary for contract processing, e.g. to the credit institution commissioned with the payment processing.
Further transfer of the data will not take place or will only occur if you have expressly consented to the transfer. Your data will not be passed on to third parties without your express consent, e.g. for advertising purposes.
The basis for data processing is Art. 6(1)(b) GDPR, which permits processing of data for the fulfilment of a contract or pre-contractual measures.
Credit checks
In the case of purchase on account or another payment method where we provide services in advance, we may carry out a credit check (scoring). For this purpose we transmit the data you have entered (e.g. name, address, age or bank details) to a credit agency. On the basis of these data the probability of a payment default is determined. If the risk of payment default is too high, we may refuse the respective payment method.
The credit check is carried out for the fulfilment of the contract (Art. 6(1)(b) GDPR) as well as to avoid payment defaults (legitimate interest pursuant to Art. 6(1)(f) GDPR). If consent has been obtained, the credit check is carried out on the basis of this consent (Art. 6(1)(a) GDPR); consent can be withdrawn at any time.
Payment services
We integrate payment services from third-party companies on our website. If you make a purchase from us, your payment data (e.g. name, payment amount, account details, credit card number) will be processed by the payment service provider for the purpose of payment processing. The contractual and privacy terms of the respective providers apply to these transactions. The use of the payment service providers is based on Art. 6(1)(b) GDPR (contract processing) and in the interest of a smooth, comfortable and secure payment process (Art. 6(1)(f) GDPR). Where your consent is requested for certain actions, Art. 6(1)(a) GDPR is the legal basis of the data processing; consents can be revoked at any time for the future.
The following payment services/payment providers are used on this website:
PayPal
Provider of this payment service is PayPal (Europe) S.à.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter "PayPal"). The data transfer to the USA is based on the Standard Contractual Clauses of the European Commission. Details can be found here: https://www.paypal.com/de/webapps/mpp/ua/pocpsa-full. Details can be found in PayPal's privacy notice: https://www.paypal.com/de/webapps/mpp/ua/privacy-full.
Klarna
Provider is Klarna AB, Sveavägen 46, 111 34 Stockholm, Sweden (hereinafter "Klarna"). Klarna offers various payment options (e.g. instalment purchase). If you choose to pay with Klarna (Klarna checkout solution), Klarna will collect various personal data from you. Klarna uses cookies to optimise the use of the Klarna checkout solution. Details on the use of Klarna cookies can be found at: https://cdn.klarna.com/1.0/shared/content/policy/cookie/de_de/checkout.pdf.
Details can be found in Klarna's privacy policy at the following link: https://www.klarna.com/de/datenschutz/.
Instant bank transfer (Sofortüberweisung)
Provider of this payment service is Sofort GmbH, Theresienhöhe 12, 80339 Munich (hereinafter "Sofort GmbH"). With the "Sofortüberweisung" procedure, we receive real-time payment confirmation from Sofort GmbH and can begin to fulfil our obligations immediately. If you choose the payment method "Sofortüberweisung", you transmit the PIN and a valid TAN to Sofort GmbH so that it can log into your online banking account. After logging in, Sofort GmbH automatically checks your account balance and executes the transfer to us using the TAN provided by you. Afterwards, it immediately sends us a transaction confirmation. After logging in, your transactions, the overdraft credit limit and the existence of other accounts and their balances are also checked automatically. In addition to the PIN and TAN, the payment data you enter as well as personal data required for payment processing are transmitted to Sofort GmbH. Personal data include first and last names, address, telephone number(s), e-mail address, IP address and, if applicable, other data required for payment processing. The transmission of these data is necessary to unambiguously verify your identity and to prevent fraud attempts. Details on payment with Sofortüberweisung can be found at the following links: https://www.sofort.de/datenschutz.html and https://www.klarna.com/sofort/.
Amazon Pay
Provider of this payment service is Amazon Payments Europe S.C.A., 38 avenue J.F. Kennedy, L-1855 Luxembourg. Details on how your data are handled can be found in Amazon Pay's privacy notice at the following link: https://pay.amazon.de/help/201212490?ld=APDELPADirect.
Unzer
Provider of this payment service is Unzer GmbH, Vangerowstraße 18, 69115 Heidelberg (hereinafter "Unzer"). Details can be found in Unzer's privacy notice: https://www.unzer.com/de/datenschutz/.
Mastercard
Provider of this payment service is Mastercard Europe SA, Chaussée de Tervuren 198A, B-1410 Waterloo, Belgium (hereinafter "Mastercard"). Mastercard may transfer data to its parent company in the USA. The data transfer to the USA is based on Mastercard's Binding Corporate Rules.
Details can be found here: https://www.mastercard.de/de-de/datenschutz.html and https://www.mastercard.us/content/dam/mccom/global/documents/mastercard-bcrs.pdf.
VISA
Provider of this payment service is Visa Europe Services Inc., London branch, 1 Sheldon Square, London W2 6TT, United Kingdom (hereinafter "VISA").
The United Kingdom is considered a data protection safe third country. This means that the UK has a level of data protection equivalent to that in the European Union. VISA may transfer data to its parent company in the USA. The data transfer to the USA is based on the Standard Contractual Clauses of the European Commission. Details can be found here: https://www.visa.de/nutzungsbedingungen/visa-globale-datenschutzmitteilung/mitteilung-zuzustandigkeitsfragen-fur-den-ewr.html. Further information can be found in VISA's privacy notice: https://www.visa.de/nutzungsbedingungen/visa-privacy-center.html.
11. Audio and video conferences
Data processing
For communication with our customers we use, among others, online conferencing tools. The tools we use in detail are listed below. If you communicate with us by video or audio conference via the Internet, your personal data will be collected and processed by us and the provider of the respective conferencing tool.
The conferencing tools record all data that you provide/use to use the tools (e-mail address and/or your telephone number). Furthermore, the conferencing tools process the duration of the conference, the start and end (time) of participation in the conference, the number of participants and other "context information" in connection with the communication process (metadata).
In addition, the provider of the tool processes all technical data necessary to handle the online communication. This includes in particular IP addresses, MAC addresses, device IDs, device type, operating system type and version, client version, camera type, microphone or speaker as well as the type of connection.
If content is exchanged, uploaded or otherwise provided within the tool, this is also stored on the servers of the tool providers. Such content includes in particular cloud recordings, chat/instant messages, voicemails, uploaded photos and videos, files, whiteboards and other information shared while using the service.
Please note that we do not have full influence over the data processing operations of the tools used. Our options are largely determined by the corporate policy of the respective provider. Further information on data processing by the conference tools can be found in the privacy statements of the respective tools used, which we have listed below this text.
Purpose and legal bases
The conferencing tools are used to communicate with prospective or existing contractual partners or to offer certain services to our customers (Art. 6(1)(b) GDPR). Furthermore, the use of the tools serves to simplify and speed up communication with us or our company in general (legitimate interest within the meaning of Art. 6(1)(f) GDPR). To the extent consent has been requested, the use of the respective tools is based on that consent; consent can be withdrawn at any time with effect for the future.
Retention period
The data directly collected by us via the video and conferencing tools will be deleted from our systems as soon as you request deletion, withdraw your consent to storage or the purpose for data storage ceases to apply. Stored cookies remain on your end device until you delete them. Mandatory statutory retention periods remain unaffected.
We have no influence on the retention period of your data that is stored by the operators of the conferencing tools for their own purposes. For details, please refer to the operators of the conferencing tools.
Used conferencing tools
Microsoft Teams
We use Microsoft Teams. Provider is Microsoft Ireland Operations Limited, One Microsoft Place, South County Business Park, Leopardstown, Dublin 18, Ireland. Details on data processing can be found in Microsoft's privacy statement for Teams: https://privacy.microsoft.com/de-de/privacystatement.
This company is certified under the "EU-US Data Privacy Framework" (DPF). The DPF is an agreement between the European Union and the United States intended to ensure compliance with European data protection standards for data processing in the USA. Every company certified under the DPF commits to adhere to these data protection standards. Further information can be obtained from the provider at the following link: https://www.dataprivacyframework.gov/s/participant-search/participant-detail?contact=true&id=a2zt0000000KzNaAAK&status=Active
12. Our own services
Handling applicant data
We offer you the opportunity to apply to us (e.g. by e-mail, post or via an online application form). We assure you that the collection, processing and use of your data is carried out in accordance with applicable data protection law and all other statutory provisions and that your data will be treated strictly confidentially.
Scope and purpose of data collection
If you send us an application, we process the personal data associated with it (e.g. contact and communication details, application documents, notes in the context of interview appointments, etc.) to the extent necessary to decide whether to establish an employment relationship. The legal basis for this is § 26 BDSG under German law (initiation of an employment relationship), Art. 6(1)(b) GDPR (general contract initiation) and – if you have given consent – Art. 6(1)(a) GDPR. Consent can be withdrawn at any time. Your personal data will only be forwarded within our company to persons involved in processing your application.
If the application is successful, the data you submitted will be stored on the basis of § 26 BDSG and Art. 6(1)(b) GDPR for the purpose of carrying out the employment relationship in our data processing systems.
Retention period of the data
If we are unable to make you a job offer, you decline an offer or withdraw your application, we reserve the right to retain the data you have provided on the basis of our legitimate interests (Art. 6(1)(f) GDPR) for up to 6 months from the end of the application process (rejection or withdrawal of the application). Afterwards the data will be deleted and any physical application documents will be destroyed. The retention serves in particular evidential purposes in the event of a legal dispute. If it is apparent that the data will be required after expiry of the 6-month period (e.g. due to a threatened or pending legal dispute), deletion will take place only when the purpose for the further retention no longer applies. Longer retention may also take place if you have given corresponding consent (Art. 6(1)(a) GDPR) or if statutory retention obligations prevent deletion.
Version: 01/2024
Trusted Shops: /5,00 ()