Here for you: with a wide selection and solid know-how

Analog, digital and everything in between — always within your reach!

Have a question about an instrument, your order or just want to learn a bit more about your hobby? Then don't lose touch: get in touch with us and #makemoremusic. We're there for you in both the analogue and digital worlds — and everywhere in between. Benefit from our combination of large retail stores, a huge webshop and a mobile app.

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No matter what kind of music you're into — we've got the tools you need!

Drop by our stores in Walldorf and Frankfurt to find out about your favourite instruments first‑hand, try them out on the spot and take them home straight away. Whether you're looking for your first recorder for school lessons or a new guitar for the big stage — from beginner gear to high‑end and boutique equipment, to bespoke and personalised Custom Shop instruments, we've got everything your musician's heart desires. Choose from over 15,000 items in our range, build your own personal Custom Shop guitar or have your instrument personalised by our pros as part of the Pimp‑My‑Player campaign.

You'll also find all products as well as extensive information, manuals, videos and guides in our webshop, where you can have instruments and equipment conveniently delivered to your home. If that's still not enough, you can send your enquiries to our specialist departments by phone or email, or use our service on the go via our mobile app.

Need a kickstart, have an idea but unsure how to realise it, or looking for an insider tip?

If you're unsure before buying which instrument is right for you or you still have questions about certain features, session is the right place for you. Benefit from our session know‑how and get advice and support from our specialist sales staff in our stores. You can also draw on our experience online — browse through our extensive guides and buying advisor sections, or send your questions to us by email or phone. Whatever way you choose to get in touch, we're here for you with our expert know‑how both before and after your purchase.